Mohsin Naqvi Calls for Swift Justice in FIA Complaint Handling

In a move to strengthen public trust in state institutions, Federal Interior Minister Mohsin Naqvi has issued strict instructions to the Federal Investigation Agency (FIA) to expedite the resolution of citizen complaints and ensure that all investigations are conducted with total transparency.

The directives were issued during a high-profile visit to the FIA Karachi Zone on Friday. Accompanied by FIA Director General Dr. Usman Anwar, the Minister conducted a comprehensive review of the agency’s operations, focusing on pending inquiries and significant ongoing cases.

Key Directives for the Agency

Minister Naqvi emphasized that public grievances must be treated as a top priority. He noted that every case should be decided strictly on merit, without unnecessary delays. During the briefing, senior officials from the Karachi Zone and the Additional Director General (South) provided updates on current investigations, to which the Minister responded by reinforcing a “zero-tolerance” policy regarding institutional sluggishness or lack of transparency.

Reforms and Employee Welfare

Beyond operational efficiency, the visit touched upon the internal health of the organization:

  • Professional Growth: DG FIA Dr. Usman Anwar highlighted that the promotion system is being streamlined to reward high-performing officers.
  • Health and Facilities: New measures were announced regarding regular medical check-ups and the provision of enhanced healthcare facilities for all staff members.
  • Modernization: The visit aligns with the Ministry’s broader goal to transform the FIA into a more dynamic and high-tech investigative body by the end of 2026.

Institutional Commitment

The Director of the FIA Karachi Zone assured the leadership that the agency would uphold the highest standards of integrity. He pledged that public issues would be addressed through a merit-based approach, ensuring that the institution evolves into a more reliable and effective frontline force against organized crime and corruption.